COVID-19 INFORMATION

CANCELLATION CONDITIONS WINTER 2020/2021

until December 23, 2020

  • up to 6 days before arrival free of charge

  • 5-4 days before arrival 50%

  • 3 days before arrival until the day of arrival, no-show, early departure 90%

from December 24th until the end of April 2021

  • up to 15 days before arrival free of charge

  • 14-4 days before arrival 50%

  • 3 days before arrival until the day of arrival, no-show, early departure 90%

Should your stay be canceled in connection with Covid-19 because

  • tourism in the region is stopped.

  • the borders with Austria will be closed due to Covid-19

  • You come from an official risk area

  • the foreign authorities classify the Styria / Liezen district as a risk area

  • You, or a family member living in the same household, tested positive for Corona when you planned to start your vacation (certificate required) ... we refrain from cancellation fees. Your deposit will be refunded (less processing fee) or sent to you in the form of a voucher for your next stay with us.

  • we recommend that you take out travel insurance

MEASURES WELLNESS

  • the wellness lounge is open / minimum distance and limited number of people / children up to 16 years are not allowed.

MEASURES SKI AREA / ON SITE

CANCELLATION POLICY Summer 2021

  • up to 2 months free of charge (processing fee EUR 50.00)

  • in the period from 8 to 4 weeks before arrival 20% of the booked travel price

  • in the period from 4 weeks to 7 days until arrival 70%

  • 7 days before arrival until the day of arrival, no-show, early departure 90%